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Additionally, 67% of the older adults preferred the VCA interface since it provided context-based guidance during the data collection process. Even though participants required less time to complete three of five tasks on the standard interface, the VCA interface performed better in terms of subjective workload and usability. Workload, usability and performance data were collected. This study investigated two types of FHx interfaces, standard and Virtual Conversational Agent (VCA), using 30 young (between 18 and 30) and 24 older participants (over 60). The user acceptance of such systems is critical, especially among older adults experiencing motor and cognitive issues. Several recommendations are proposed, including improvement of labelling, consistent formatting, rigid or suggested formatting for data input, automation of task structure and camera movement, and audio/visual improvements to support communication.Ĭritical for the early diagnosis of genetic disorders, a Family Health History (FHx) can be collected in several ways including electronic FHx tools, which aid easy editing and sharing by linking with other information management portals. One hundred and thirty-one potential human errors were found with SHERPA, the two most common being miscommunication and selecting an incorrect option. The heuristic evaluation found 123 unique violations to heuristics, with an average severity of 2.38. The results from the HTA included 6 primary subgoals categorizing the 97 tasks to complete the stroke evaluation. This was followed by a Systematic Human Error Reduction and Prediction Approach (SHERPA) to determine the possibility of human error while providing care using the telemedicine work system. Based on these observational studies, a Hierarchical Task Analysis (HTA) was developed, and subsequently, a heuristic evaluation was conducted to determine the usability issues in the interface of the telemedicine system. It first determined the tasks involved based on 13 observations of a simulated stroke using 39 care providers. This study investigated use of a telemedicine platform to evaluate a stroke patient in an ambulance with a geographically distributed caregiving team comprised of a paramedic, nurse, and neurologist. The goals of this study were to 1) study how clinicians complete stroke assessment using a telemedicine system integrated in ambulances, 2) determine potential errors and usability issues when using the system, and 3) develop recommendations to mitigate these issues. Past research has established that telemedicine improves stroke care through decreased time to treatment and more accurate diagnoses.














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